Onsite Training Coordinator

Partner Veterinary is looking for an Onsite Training Coordinator to join our Frederick, MD team!

What does your day look like at Partner?

The Onsite Training Coordinator works in conjunction with the Learning and Development department to educate veterinary technicians and veterinary assistants on the hard skills needed to perform their role.  You will also participate in onboarding to acquaint each team member with the layout of the hospital and assist them in understanding PVESC workflows and protocols.  

As the Onsite Training Coordinator, you remain current on team members’ training plans by confirming their competencies by signing off on knowledge, skills, and/or abilities that are listed in the training plans.  You will work closely with the Learning and Development team, and any other Subject Matter Experts (SMEs) to ensure PVESC’s trainees remain on schedule during their training phase.  

You are successful in your role due to a commitment to follow up and follow through. You advance in your role with the support of the Learning and Development Department and the ability to apply their feedback and direction. 

Your role is based entirely on the floor with minimal administrative needs/tasks. 

To ensure every team member receives consistent training, you will instruct our Veterinary Assistants in Training, Veterinary Assistants, and Credentialed Veterinary Technicians in a variety of areas including but not limited to, lab work, animal husbandry, radiology, and patient care. 

Attributes

  • Demonstrate effective time management and organizational skills with team members and their training plans by communicating any obstacles in learning to Knowledge & Learning department 
  • Ability to understand different learning styles 
  • Accurately utilize Instinct in the full scope of your role
  • Excellent follow up and follow through skills 
  • Ability to express yourself clearly in verbal and in written communication  

Responsibilities

  • Participate in recurring meeting with Knowledge & Learning department to report updates 
  • Adjust training style(s) as needed while promoting an engaging learning environment 
  • Communicate knowledge gaps to enable PVESC to curate additional learning/training materials 

Technical 

  • Ability to navigate multiple platforms to ensure seamless communication 
  • Attend CE and in-house lectures/wet labs that are arranged for PVESC team members 

Communication and Collaboration

  • Maintain professionalism and treat all team members throughout the organization, as well as pet families, with respect and kindness
  • Update and communicate with team members, as needed, to coordinate training needs and to ensure correct flow of information and updates  
  • Schedule and attend regular training update meetings with hospital steward and VP of People and Culture 
  • Adjust training style, as needed, while promoting an engaging learning environment 

Requirements

  • Ability to work different shifts to accomplish training needs in a 24-hour hospital 
  • A minimum of 3 years’ hands on training experience in a veterinary specialty environment 
  • Graduate of accredited veterinary technology program 
  • Veterinary technician license “in good standing” so applicant can practice in Virginia and Maryland (or eligible to transfer license) 
  • Knowledge of educating, training, and motivating team members 
  • Able to lift up to 40lbs without assistance