Referring Cases to Partner Veterinary Emergency & Specialty Center – Frederick
We offer 24/7 emergency care plus board-certified specialists in Internal Medicine, Neurology, Surgery, and Oncology.
301.200.8185
Emergency Transfers
For all same-day emergency transfers, please call and speak with our ER doctor on duty before sending your patient. One call helps us deliver the best experience for your patient, your client, and our care team.
Step 1: Call PVESC and request to speak with our ER doctor on duty
This conversation lets us align on a few key things before your patient arrives:
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Set clear owner expectations — A brief call allows our teams to align on the arrival plan, so pet owners know what to expect regarding wait times, the triage process, and continued care at our facility.
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Communicate potential costs — A quick check helps us provide estimated upfront costs so owners can be financially prepared before they arrive. Without this, it can create tension, a lack of trust, and delays in patient care.
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Confirm capacity and specialized capabilities — Specialist availability and advanced imaging resources (MRI, CT, and other services) can change day to day. Calling ahead ensures we have the right resources ready for your patient.
Step 2: After doctor-to-doctor consultation
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If owners approve the transfer: Have your medical team email all client/patient information and medical records to PVESC.
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If you need to discuss with owners first: Call back to confirm the transfer, then provide client/patient details to our Client Service Coordinators and send records via email.
Step 3: Our CSC team creates the patient file and adds them to our board for expected arrival.
Specialty Referrals
For non-emergency cases requiring specialized diagnostics or treatment:
Step 1: Owners call the appropriate specialty service directly.
Provide information and referral reason to our Client Service Coordinators.
Step 2: CSCs review availability, pricing, and scheduling for the initial consultation.
Step 3: Once scheduled, CSCs contact your practice to retrieve medical records, labs, and imaging.
Questions? Please just give us a call anytime you have a question. 301.200.8185